The Big Picture: How Reporting Good Catches Supports System Changes That Will Save You Time and Money

Female pharmacist holding pill bottle looking closely at computer screen

Pharmacists everywhere understand the importance of reporting medication incidents – especially when patient harm occurs – but many remain less convinced about the importance of reporting near-miss events, or ‘good catches.’ Good catches occur regularly in pharmacies when medication errors or potential safety issues are caught before they reach the patient. Most believe that because […]

Why Your Healthcare Organization Needs a Patient Safety Organization

Two concerned looking pharmacists looking at tablet

Patient Safety Organizations (PSOs) are a vital tool for healthcare organizations that enable you to improve medication safety and focus on quality improvement work in a safe, legally-protected environment. Medication errors are an unfortunate occurrence in pharmacies, hospitals, long-term care and other healthcare settings across the United States, and the impact they have is devastating. […]

[Infographic]: How COVID-19 Impacted Medication Safety in Canadian Pharmacies

Infographic: 5 Causes of Medication Errors that Increased During COVID

Nothing could have prepared Canadian pharmacies for the impact of COVID-19. As hospitals and doctor’s offices shifted to online appointments or went into lockdown, pharmacies remained open and accessible to the public, propelling pharmacists to the frontlines of healthcare.   Throughout the pandemic, pharmacies were inundated with an influx of phone calls and walk-ins from […]

On-Demand Webinar: Patient Safety Organizations (PSO): What’s In it For You?

Webinar: Patient Safety Organizations

Medication errors are an unfortunate, yet not uncommon occurrence in pharmacies, nursing and post-acute care homes, and other healthcare settings across the United States. Each year, approximately 7,000-9,000 patients die as a result of medication errors, while hundreds of thousands more experience adverse reactions or complications1. Understanding how medication incidents and near-misses occur is key […]