One cloud-based platform. Every province. Complete confidence.
New provincial mandates are reshaping how community pharmacies across Canada approach continuous quality improvement (CQI) and medication incident reporting. Pharmacies need more than a reporting system; they need a partner.
That’s where Pharmapod comes in.
Used by over 70% of pharmacies in Canada, Pharmapod is the leading CQI and incident management platform, built by pharmacists, for pharmacists. Whether you’re operating in Western, Central, or Eastern Canada, we’re fully aligned with your province’s reporting requirements, so you can focus on what matters: safer patient care.
A Nationally Recognized Platform, Trusted from Coast to Coast
Pharmapod is fully compliant with all major provincial programs, including:
British Columbia: CIRCL
Compliance deadline: June 1, 2026
Requirement: Community pharmacies must participate in CIRCL (Community Incident Reporting for Continuous Learning), a comprehensive medication incident reporting program designed to enhance medication safety in pharmacies across British Columbia.
How Pharmapod Helps:
- CIRCL-compatible incident reporting and tracking.
- Anonymous reporting that contributes to national learning.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- PSSA standalone option for pharmacies with proprietary reporting systems
- CQI meeting tools with templates and reporting features.
Alberta: CQI+
Compliance deadline: February 1, 2026
Requirement: All community pharmacies must implement CQI+ as mandated by the Alberta College of Pharmacy (ACP). Pharmapod helps you establish a structured continuous quality improvement (CQI) program to identify and address risks by reporting incidents and close calls, analyzing root causes, and implementing SMART action plans to prevent future incidents.
How Pharmapod Helps:
- Approved CQI+ vendor.
- Anonymous reporting with step-by-step guidance to ensure all details are captured.
- CQI meeting tools with templates and reporting features.
Saskatchewan: COMPASS
Compliance deadline: 2018
Requirement: Participation in the COMPASS (Community Pharmacy Professionals Advancing Safety in Saskatchewan) program is required for community pharmacies.
How Pharmapod Helps:
- Pre-built tools aligned with COMPASS, including Medication Safety Self-Assessment (MSSA) tools and improvement tracking.
- CQI meeting tools with templates and reporting features.
Manitoba: Safety IQ
Compliance deadline: 2021
Requirement: Pharmacies are encouraged to use Safety IQ, a standardized CQI framework focused on good catches and medication errors.
How Pharmapod Helps:
- Standardized templates for all Safety IQ reporting.
- Track trends and facilitate regular team discussions with safety summaries.
- Anonymous reporting that contributes to national learning.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- CQI meeting tools with templates and reporting features.
Ontario: AIMS Program
Compliance deadline: 2017
Requirement: Mandatory participation in AIMS (Assurance and Improvement in Medication Safety) is required for all community pharmacies.
How Pharmapod Helps:
- Approved AIMS vendor.
- Seamless integration with AIMS for incident documentation and CQI tracking.
- Direct data submission to ISMP Canada.
- Anonymous reporting that contributes to national learning.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- CQI meeting tools with templates and reporting features.
Quebec
Requirement: Currently, the Ordre des pharmaciens du Québec (OPQ) has not published a requirement for community pharmacies to submit incident or near-miss reports; however, participating in broader safety and CQI initiatives remains a best practice, even when not mandatory to use a digital platform.
How Pharmapod Helps:
- Enables voluntary accident and good catch reporting to support internal safety improvements
- FARPOPQ fields built in
- Offers CQI tools, including Root Cause Analysis and action plan tracking
- Available in French and English
New Brunswick: MMIR
Compliance deadline: 2018
Requirement: The New Brunswick College of Pharmacists (NBCP) has implemented a Mandatory Medication Incident Reporting (MMIR) directive, requiring community pharmacies to submit de-identified medication incidents and near misses to an external database.
How Pharmapod helps:
- Anonymous reporting that contributes to national learning.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- CQI meeting tools with templates and reporting features.
- Direct data submission to ISMP Canada.
Nova Scotia
Compliance deadline: 2010
Requirement: Since 2010, the Nova Scotia College of Pharmacists has mandated that every community pharmacy must anonymously submit all quality-related events (including errors and good catches) via the CPhIR system.
How Pharmapod helps:
- Anonymous reporting that contributes to national learning.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- CQI meeting tools with templates and reporting features.
- Direct data submission to ISMP Canada.
Prince Edward Island
Compliance deadline: 2023
Requirement: PEI also participates in the CPhIR program, which mandates that community pharmacies submit de-identified incident and near-miss data directly to the NIDR as part of its safety initiative.
How Pharmapod Helps:
- Anonymous reporting that contributes to national learning.
- Track trends and facilitate regular team discussions with safety summaries.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- Direct data submission to ISMP Canada.
Newfoundland and Labrador: MedSTEP NL
Compliance deadline: 2024
Requirement: All community pharmacies must participate in the MedSTEP NL program, which includes elements of reporting, analyzing, documenting, and sharing learning from medication incidents and near-miss events to improve the quality and safety of pharmacy practice in the province.
How Pharmapod Helps:
- Simplified medication error and good catch reporting with comprehensive dashboards that make it easy to drill down into the root cause of process problems.
- Self-assessments and documentation for audit-readiness.
- Anonymous reporting that contributes to national learning.
- Built-in Pharmacy Safety Self-Assessments (PSSA).
- Team meetings template
Why Pharmacies Across Canada Choose Pharmapod
Pharmapod contributes anonymous incident data to the National Incident Data Repository (NIDR), part of the Canadian Medication Incident Reporting and Prevention System (CMIRPS). This national collaboration, led by ISMP Canada, helps create shared learning and supports a safer, more informed healthcare system. Our platform also offers a number of additional advantages, including:
✅ Meet Compliance Requirements, Easily
Pharmapod ensures you’re aligned with your province’s specific regulations. With standardized reporting templates, province-specific tools, and built-in CQI workflows, compliance is simple, consistent, and auditable.
✅ Streamline Medication Incident Reporting
Quickly and accurately report medication errors and good catches. Pharmapod helps you document incidents the moment they happen—before details are lost—while staying compliant with your jurisdiction’s requirements.
✅ Actionable Insights
Pharmapod’s analytics dashboard offers powerful data visualizations, trend tracking, and KPI comparisons across timeframes, locations, or teams. Spot safety risks early and target improvement strategies with confidence.
✅ Support a Culture of Safety
Use Pharmapod’s built-in tools to hold effective CQI staff meetings, generate “Safety Reports” in seconds, assign and monitor action plans, and reinforce shared accountability across your team.
✅ Be Audit-Ready, Always
With digital recordkeeping, smart documentation templates, and role-based access controls, Pharmapod makes it easy to stay organized and prepared for audits or reviews in minutes.
Built for Your Pharmacy, No Matter Where You Practice
From large chains to independent community pharmacies, Pharmapod scales to your needs. Whether you’re in urban centres or rural communities, managing one site or multiple, Pharmapod is built to help you enhance safety, reduce risks, and save time, all while staying compliant with provincial pharmacy standards.
Ready to Future-Proof Your Pharmacy?
Book your personalized demo and discover how Pharmapod can help your pharmacy simplify compliance, support your team, and improve safety, no matter where you practice in Canada. Book your free, no-commitment demo now.