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Modules
Event Summary & CQI Tool
Leverage critical information and key learnings for action plans and improvements.
Critical Information – At Your Fingertips
Summarize safety events, create action plans, and dig deeper into the why and how.
The Event Summary & CQI Tool is designed to optimize time-saving efficiencies through accurately summarizing patient safety incidents and near-misses.
Informed by key learnings and comprehensive analyses, use it to ensure that team accountability remains top of mind, to implement SMART action plans, and to mitigate emerging risks.
Support a Just Culture
Encourage regular reporting with a focus on solution finding.
Pharmapod is designed to enhance safety and promote collaboration within your team. It helps create a culture where the focus is on improving processes, not placing blame. By empowering pharmacy staff to report incidents and contribute directly to process enhancements and patient safety, Pharmapod instills a sense of purpose and motivates ongoing reporting and vigilance for further safety improvements.
When corrective actions are required, Pharmapod enables users to create a SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) action plan to ensure that key learnings are put into effect meaningfully.
Key Functionalities
- Access comprehensive, customizable overviews of all parties involved.
- Drive learnings through designated fields for incident explanations and examples.
- Add new users when needed.
- Assign the incident owner to an action to complete, allowing them to demonstrate an understanding of the event.
Risk Matrix
Increase visibility of risks to inform smarter decision making.
The Risk Matrix is a visual tool which assists healthcare providers by collecting relevant risk and harm details, either by event or by patient.
It is a simple and effective mechanism designed to help increase the visibility of risks – thereby informing effective management decision making.
Key Functionalities
- Categorize actual harm, potential impact, or likelihood of patient incidence recurrence.
- Access a mathematically-calculated risk score based on inputs.
Root Cause Analysis Tool & Contributing Factors Widget
Identify the who, what, where, when, why, and how of an incident.
The Root Cause Analysis tool is an effective way to thoroughly identify the various contributing factors involved in an incident – along with an action plan when change in practice is required.
The tool can also be used for Success Cause Analysis when documenting what went right in a good catch situation. Summarizing the steps that stopped a potential harmful event can provide learnings on how to repeat these in future.
The Contributing Factors summary – a widget attached to the Root Cause Analysis Tool – is designed for users to view an incident’s contributing factors, and to use this information as a baseline to identify the root cause of the incident.
Key Functionalities
- Generate a post-event analysis to inform improved safety practices.
- Pull data by contributing factors and risk score.
- Assign users to complete the 5 Whys exercise – a cascade of “why” questions meant to identify where in the process gaps occurred.
- Enable users to create an action or quality improvement plan, post-root cause analysis.
Case Studies
Learn how Pharmapod is innovating incident reporting and empowering healthcare professionals.
Case Study: Paper vs Digital – Which Medication Incident Reporting Method Offers Pharmacists the Most Benefits?
Reporting medication incidents and near-miss events is critical for pharmacies in order to identify process gaps and proactively make improvements that enhance patient safety – but what’s the best way to report: paper or digital?
Case Study: How Harrisville Pharmacy is Reducing Medication Errors and Near-Misses
Discover how Pharmapod has helped Harrisville Pharmacy in Moncton, New Brunswick save time, eliminate time-consuming paperwork and leverage data insights and trends to enhance patient safety.