This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Read our Privacy Policy and Cookie Policy.
Community Pharmacies
The Incident Reporting Solution for Community Pharmacies
Enhance patient safety and drive efficiencies across the board.
Replace Manual Reporting While Improving Patient Safety
Free up time to focus on what matters most.
Pharmacies are busy – however that doesn’t mean their focus on incident reporting, compliance, and patient safety should be compromised.
Pharmapod provides an innovative, intuitive solution that replaces outdated and time-consuming pharmacy reporting methods and boosts greater efficiencies.
Report, review, and analyze patient safety incidents quickly and securely while meeting all regulatory requirements. Pharmapod drives a stronger culture of reporting, collaboration, and transparency – it’s an easy-to-use, cloud-based tool designed to save your pharmacy time.
Drive Operational Efficiencies & Reduce Costs
Foster a culture that emphasizes patient safety and responsibility.
Pharmapod is designed with efficiency in mind. Use it to help free up valuable professional time and support a positive return on investment in a community pharmacy.
Users have access to a comprehensive suite of capabilities that simply and effectively track patient safety incidents and risks in practice on the go.
Access a best-in-class reporting and analytics system that consolidates quality and process into a secure cloud-based system.
Streamline pharmacy team communication and task assignment.
Record Incidents Quickly
Track patient safety incidents on the go – without exception.
Community pharmacies understand just how time-consuming incident recording can be – especially during busy periods. Pharmapod enables a fast and efficient solution for pharmacies to record, review, and analyze patient safety incidents on the go in a quick and secure manner.
Use our platform to promote continuous quality improvement and compliance for pharmacy teams, and close the loop between incidents that have occurred and updating the pharmacy’s quality documentation.
Systematically record medication-related incidents on the go, to derive intelligence and identify risks in practice.
Manage critical documentation for quality and operations.
Create, disseminate, and ensure compliance with quality documentation.
Make Compliance Easy
Use Pharmapod to streamline complete patient safety reporting.
Pharmapod enables community pharmacies to stay in compliance through an intuitive, cloud-based system which allows users to increase the recording of errors and near misses, quickly and simply.
Meet governance, management, and inspection needs.
Maintain total version control and track revisions.
Add legal and quality collaborators.
Summarize reports for audits and Continuous Quality Improvement (CQI) at the click of a button.
Increase the recording of errors and near misses.
Reduce time spent recording errors.
Benefit From a Cloud-Based Solution
Access Pharmapod anywhere – safely and securely.
Pharmapod is designed to make it simple for community pharmacies to stay on top of incident reporting through real-time data – our cloud-based platform is flexible, ready, and secure.
Access Pharmapod on legacy hardware as well as on the latest PCs, tablets, and mobile devices.
Generate and access medication-related incidents and good catches as they happen.
Store data safely and securely – Pharmapod is fully compliant with UK, EU, and Canadian data protection and security requirements – meaning that data remains secure in European, Canadian, or American data centres.
Share real-time data securely in provincial databases.
Make it Easier to Do a Root Cause Analysis
Drill down, identify, and create an action plan around key learnings.
Pharmapod makes it easy for community pharmacies to identify contributing factors to patient safety incidents. Use the data to implement mitigation processes to continually improve patient experiences.
Access assessments, action plans, follow-up activities, important dates, status tracking, and certificates of completion.
Generate a post-event analysis to inform improved safety practices.
Assign users to complete the 5 Why’s exercise to identify where in the process gaps occurred.
Enable users to create an action or quality improvement plan, post-root cause analysis.
PLATFORM MODULES
Built-for-Purpose Modules
Configurable modules that empower healthcare professionals to proactively identify areas of risk to implement and track improvements over time.
Event Summary & CQI Tool
Track results and drives quality improvement.
Case Management Module
Review at a glance, assign, filter/search, or close case information.
SOPs & Document Management Module
Create and disseminate for compliance. Test for knowledge transfer and comprehension.
Pharmacy Safety Self-Assessment Module
Perform proactive critical reviews for stronger outcomes driving safety.
Patient Safety Report Widget
Quickly summarize incidents and their causes. Document discussions to drive quality improvement.
Data Insights Dashboards & Reports Module
Instantly generate customized data, reports, charts, and graphics.
Settings Module
Manage user access and track activity.
Case Studies
Learn how Pharmapod is innovating incident reporting and empowering healthcare professionals.

Case Study: Paper vs Digital – Which Medication Incident Reporting Method Offers Pharmacists the Most Benefits?
Reporting medication incidents and near-miss events is critical for pharmacies in order to identify process gaps and proactively make improvements that enhance patient safety – but what’s the best way to report: paper or digital?

Case Study: How Harrisville Pharmacy is Reducing Medication Errors and Near-Misses
Discover how Pharmapod has helped Harrisville Pharmacy in Moncton, New Brunswick save time, eliminate time-consuming paperwork and leverage data insights and trends to enhance patient safety.