Reporting medication incidents and near-miss events is critical for pharmacies in order to identify process gaps and proactively make improvements that enhance patient safety – but what’s the best way to report: paper or digital?
To determine which reporting method is most beneficial, two Meaghers pharmacy locations tracked all medication incidents and near-miss events on paper and in the Pharmapod system for a one-month period.
Which method was most efficient? What reporting platform did pharmacists prefer? What were the pros and cons of each?